Refund policy

All Sales are Final. Unfortunately, The Scavenger's Hutt is unable to offer Refunds, Returns, or Exchanges. 

 

Damaged on Arrival

If your order is damaged on arrival it is important to notify The Scavenger's Hutt immediately. If your order arrives damaged it is important to properly document the damage by taking photos of all packaging material and the received product. The photos should highlight all damage to the packaging materials and the damage that occurred to the product. Once you have taken photos of the damage to the shipping box/packaging materials and the product you can contact The Scavenger's Hutt via the contact page. Once you reach out to The Scavenger's Hutt we will open an investigation with the appropriate shipping partners to ensure we resolve the issue. During this time it is important to keep all packaging material and the damaged product. 

Questions or Concerns about Product After Placing Order

If you have any questions or concerns regarding your product once you receive your order, then please reach out to The Scavenger's Hutt via the contact page. The Scavenger's Hutt will do its best to ensure that your questions or concerns are addressed in a timely manner.